£200,000 Asda Foundation grant to RVS telephone befriending service

May 12, 2020

We're supporting a telephone befriending scheme for elderly and vulnerable people so they don't feel lonely while they staying safe by self-isolating at home.

A £200,000 donation from our charitable arm, the Asda Foundation, will enable the Royal Voluntary Service to make 100,000 calls to people on their own during the lockdown.

The charity will provide a vital link to the outside world to people who are cut off physically and socially while they stay at home, with volunteers offering a friendly chat, checking how the person they're calling is bearing up physically and mentally and discussing other sources of help if they need it.

Sam Ward, Director of Services and Deputy CEO at Royal Voluntary Service, says our support will make a big difference.

She said: "Prolonged periods without seeing or speaking to anyone can be hugely detrimental to people’s well-being. The Asda Foundation’s incredibly generous donation means that our volunteers will be able to reach out to people that are feeling the impact of isolation the most acutely.

"Currently, we’re not able to bring people together in person through our community groups and clubs so it’s vitally important that we use other ways to help people stay connected and to remind them that someone cares."

Companionship calls are already underway for Royal Voluntary Service volunteer Liz Greig.

She said: “This event has scared a lot of our participants. When we phone to check that they are coping, they tell us how grateful they are to be able to chat with someone. They say that the support we’re giving makes them feel that they are not going through this time on their own.”

The Asda Foundation has been working with Royal Voluntary Service since 2016, donating over £1m for volunteers to provide practical support to thousands of older people through community companionship programmes, dining clubs and community shed spaces, and Christmas hamper deliveries.

Liz Cotterill, the community champion at our Warrington store, is an RVS volunteer. She's one of the large group of people relieving pressure on the NHS by collecting shopping, medication or essential supplies, providing transport so patients can be discharged, transporting equipment, supplies and medication between sites and providing telephone support to people at risk of loneliness from self-isolation.

Liz said: "I have the GoodSAM app then get an alert to support people in need during COVID19 and hopefully forever now.

"I have made a few phone calls to friendship group ladies and gents each week to keep us all connected. This is an absolutely amazing Community response to such strange times."

Sharon Kingswood, the community champion at our Dewsbury store, is also a keen supporter of RVS and works closely with volunteers who are delivering food parcels to vulnerable people during the lockdown.

She said: RVS is an amazing charity doing such important work. The volunteers do it in their own time and it's a big thing they're doing. They don't just shop for people – they're there to have a conversation and provide friendship, which people need more than ever during the lockdown."

Read more about some of the schemes supported by Asda Foundation grants here.

Alexandra Preston, Asda Foundation Manager, said: “We know that for many of the most vulnerable in our communities, the impact of having to self-isolate, stay away from loved ones and being housebound will be very upsetting and can cause them to feel lonely or isolated. Community connections are a vital part of human society and we’re proud that with this £200,000 donation the Royal Voluntary Service will be able to use these funds to provide a reassuring call from a friendly volunteer to those who need it the most."

Royal Voluntary Service is one of Britain’s largest volunteering charities with volunteers supporting thousands of people each month in hospitals and in the community. The charity is also one of the largest retailers in the NHS with its network of cafes and shops providing a valued haven in hospitals.

To find out more about Royal Voluntary Service, how to get involved with local volunteering opportunities, or to make a donation visit royalvoluntaryservice.org.uk

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